AWS customer impact
Multiple AWS Most Valuable Player awards, including Holistic Achiever, for outstanding support to 2000+ developer, business, and enterprise customers—especially on high-priority escalations.
About
Engineering depth, community breadth
I combine hands-on support engineering with a long-running commitment to mentorship, public speaking, and volunteer leadership. That mix shows up in how I approach automation, architecture reviews, and the way I show up for students and practitioners worldwide—whether through AWS programs, IEEE initiatives, or local collaboration.
Based in Sonipat, Haryana, India, I work with global customers daily while staying active in membership development, technical committees, and STEM outreach.
Capabilities
Areas of expertise
Core strengths span AWS container and AI services, reliability work, and the toolchain that keeps modern platforms observable and recoverable.
AWS container services (EKS, ECS, Batch)
AWS AI services
Disaster recovery
GitHub Actions & Argo CD
Terraform
Observability & monitoring
Root-cause analysis
DevOps
Java & Python
Recognition
Achievements & certifications
Highlights from customer support, speaking, academics, and professional volunteering.
Speaking & cloud skills
Certified public speaker (AWS, since 2021). AWS Certified AI Practitioner and Solutions Architect – Associate.
Prior employer recognition
Best Support Person award, Wipro Limited.
IEEE honors
Dr. JK Pal Award (IEEE Delhi Section, India). IEEE MGA Achievement Award (2023) for global volunteering impact. Recognized as Technocrat, IEEE Influencer, and IEEE Impact Creator.
Academics
Academic Excellence Award; ranked 5th in undergraduate class (2015).
Scholarship
Research, publications & IP
I publish and speak on technical topics tied to cloud, systems, and community-led innovation. The counts below reflect work to date; individual titles and venues are available on request or via professional profiles you link from the contact section.
20+
Technical & research papers
1
Patent
1
IEEE USA e-book contribution
Builds
Selected projects
A mix of customer-facing samples, internal automation, and full-stack applications from earlier in my career.
AWS Samples · GitHub
EKS optimized AMI hardening pipeline
Pipeline patterns for hardened AMIs on Amazon EKS.
View repository →AWS Samples · GitHub
Cloud-native Airflow on Amazon EKS
Reference deployment for data workflows on Kubernetes.
View repository →AWS Samples · GitHub
EventBridge notifications for ECR API calls
Event-driven visibility for container registry activity.
View repository →Full stack
Cloud-Connect
Private collaboration space—full-stack product work.
Full stack
HMRITM Digital Library
Institutional digital library platform.
Full stack
Future of Technology: Roti, Kapda, Makaan & Network
Exploratory software tying essentials to connectivity.
Full stack
HMRITM Feedback Book
Feedback capture and reporting for the campus community.
Full stack
All India Radio accounts manager
Administrative tooling for AIR account workflows.
Full stack
Aadhaar Transport
Smart transport solution concept and implementation.
Full stack
Checktime attendance system
Attendance tracking system.
Community
Leadership & volunteering
IEEE and AWS programs are where much of my community energy goes—from executive roles to STEM outreach and cloud education.
- Chair IEEE YP Delhi Section AG · 2026
- Chair IEEE Power & Energy Society - HPSBCP · 2025
- Executive Committee Member IEEE Delhi Section · 2025
- Member, Membership Development Committee IEEE Delhi Section · 2024–2025
- Founding Chair IEEE QT3 · IEEE WIE PBL School Camp · IEEE Learn Compute Camp · IEEE Region 10 WIE Social Innovation Camp
- Amazon Community Ambassador AWS & Amazon programs
- Volunteer Amazon Future Engineer · AWS CloudRoom · AWS Academy · AWS re/Start · AWS Support Excellence Academy
- IEEE Impact Creator · IEEE Young Professional 2019–present
- IEEE STEM Champion 2021–present
- IEEE Member 2016–present
Work
Professional experience
Cloud Support Engineer · Amazon Web Services
Root-cause analysis and escalations across AWS services; improving customer outcomes through automation, architecture guidance, and in-house workflows for support engineering.
Project Engineer · Wipro Limited
Consulted for Citi in Singapore on big data, data modeling, and stacks including SAS, Teradata, and Hive; owned UAT and production operations, including change, incident, and release management.
Learning
Education
MBA (Online Mode) · IT in System Management
NMIMS, Mumbai · January 2022 – October 2024
B.Tech · Computer Science & Engineering
Guru Gobind Singh Indraprastha University, New Delhi · August 2015 – July 2019
Grade 12 · Non-medical
CBSE, New Delhi · 2014–2015
Grade 10
CBSE, New Delhi · 2012–2013
Languages: English, Hindi.
Connect
Contact & social
For collaboration, speaking, or IEEE-related outreach, use email or phone. Quick email shortcuts set a subject line for you; you can still edit before sending.